Refund Policy

Home Tashan – Refund Policy

At Home Tashan, we strive to provide you with high-quality products and exceptional customer service. However, we understand that there may be occasions when you need to return a product. Please carefully read and understand our refund policy outlined below:

1. Eligibility for Refund:

We accept returns of unused and undamaged products within 7 days of delivery.
To be eligible for a refund, the product must be in its original condition, with all tags, labels, and packaging intact.

2. Process for Initiating a Refund:

To initiate a refund, please contact our customer service team at karantashan001@gmail.com to inform us of your intent to return the product.
Our team will provide you with instructions on how to return the product, including the address for returning the item.
Please securely package the item and ship it back to us using a trackable shipping method. You will be responsible for the return shipping costs.

3. Inspection and Approval:

Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria for a refund.
If the product is deemed eligible for a refund, we will process the refund within 7 days of receiving the returned item. The refund will be issued to the original payment method used for the purchase.

4. Exclusions:

Certain products may not be eligible for a refund, including:
Products that have been used, damaged, or altered after delivery.
Customized or personalized products.
Clearance or sale items (unless they are defective or damaged).
We reserve the right to refuse refunds for items that do not meet the eligibility criteria outlined in our refund policy.

5. Shipping Charges:

Shipping charges incurred for the original purchase are non-refundable, unless the return is due to a mistake on our part or the product is defective.
If the return is due to a mistake on our part or the product is defective, we will cover the return shipping costs.

6. Contact Information:

If you have any questions or concerns about our refund policy, please contact us at:

Email: karantashan001@gmail.com
Phone: +91-9217662167

By making a purchase from Home Tashan, you acknowledge that you have read, understood, and agreed to our refund policy. Thank you for choosing Home Tashan for your home decor needs!